100 Otis Street, Suite 2, Northborough, MA 01532
508-393-4499
info@liquidice.net

Team

Our small family business continues to thrive thanks to the hard work and dedication of these passionate team players who have helped to build Liquid Ice from the ground up.

JODI DEL RE
President

In 1998, Jodi and her late husband founded Liquid Ice. Her role has grown from bookkeeping and customer service to overseeing all aspects of operating a small business. Having graduated from the University of Southern California, Jodi is an enthusiastic college football fan. In addition to watching football, she enjoys spending time with her adult children, working in her garden, listening to music or reading a book by the pool.

ROBERT MANN
Service Manager

Robert first started in the beverage industry with Liquid Ice in 2007 as a Field Service Technician. With prior supervisory experience, and 8 years of field experience, he joined the office staff in 2015 as Service Coordinator. Now Service Manager, Robert brings his years of technical experience, and customer service to every facet of the administrative team. In his free time, he enjoys time with his family, and outdoor motorsports.

JEFF AZAR
Project Manager

Jeff has been with Liquid Ice since 2005 and has helped build and grow the company to where it is today. He oversees all operations for Major and Specialized Projects. His duties include management, estimating, project scheduling, invoicing and customer support. Jeff is a veteran of the niche dispensed beverage industry and has over 20 years of experience in all capacities of the trade including maintenance, service, installation and management. Jeff is an avid sports fan, especially football and the “6” time Super Bowl champion New England Patriots. He also enjoys fresh and saltwater fishing, reading, cooking/grilling and ATV’S.

DANTE LAMUSTA
Inventory and Purchasing Specialist

Dante has served as an Inventory Specialist at Liquid Ice since March 2022, managing both physical and digital parts tracking systems. In this role, he coordinates technician van stock replenishment, provides team troubleshooting support, and maintains facility organization.  Dante brings several years of supervisory, customer service, and sales experience to our team.  Prior to that, he worked as a mental health professional. Outside of work, Dante resides in Dudley, Massachusetts, where he cherishes time spent with his family and channels his creativity into writing original music.

JUAN ALVARADO
Service Coordinator 

Juan joined the Liquid Ice team in June 2021. His role is to provide exceptional client support by processing service requests, managing schedules, and facilitating real-time communication between customers and management. Prior to Liquid Ice, he gained valuable logistical experience as a dispatcher for an Amazon-contracted delivery service. In his leisure time, Juan enjoys PC gaming, spending time with his brothers and four-legged friends, and cheering on his favorite soccer club, FC Barcelona.

JANEL TRACY
Billing Specialist

Janel Tracy joined the Liquid Ice Team in April 2024. Her responsibilities as Billing Specialist include invoicing, processing warranty and payments, and customer relations. Janel is a proud US Navy Veteran that holds true to the core values of honor, courage, and commitment in her daily life. Janel, her Veteran husband, and four children have traveled all over the world. She now resides in Marlborough, MA, where she enjoys spending time with her children, camping, fishing, and boating. Her ideal day is a good summer beach day or backyard BBQ.

ALEX LOPEZ
Service Operations Specialist

Alex has been an essential part of the Liquid Ice team for over three years. He handles everything from parts ordering and quotes to warehouse operations, tech support, and hands-on technician work. Before joining us, he spent nine years as an insulation installing professional. He holds a carpentry certificate and possesses a deep background in rebuilding homes and fixing electronics, which he still enjoys doing at a local computer shop. Based in Worcester, Massachusetts, he shares his home with his girlfriend, Monica, and their golden retriever, Lily. When he is not keeping our operations running smoothly, he loves to tinker, design original concepts in Blender, and bring them to life on his 3D printer. He is also an avid fisherman, metal detectorist, and video gamer who loves solving problems both on and off the clock.

ASHLEY MANN
Online Sales and Marketplace Coordinator

Ashley oversees all of our online sales. She manages customer relationships, develops sales strategies, and analyzes sales data to ensure the continued success of our online sales. Before coming to Liquid Ice, Ashley worked as a chef. Although she loved creating meals for her customers, she felt that it was time for a change. She lives in Worcester County with her husband, and their twin daughters. In her free time, Ashley enjoys family time and making memories that will last a lifetime.